How to download an invoice?
Go to your profile page > Go to 'My Orders' > Find your order & press the 'Download Invoice' button
Are leather shoes okay to wear in the rain? Are they waterproof?
The leather is not waterproof. So if the shoe is exposed to high water levels, it will eventually break through. A shoe can be called "waterproof" only if it is made of waterproof materials such as rubber, neoprene, synthetic leather, with a special coating that blocks moisture, etc. These materials, not the leather upper, keep the foot dry inside the shoe. . Therefore, to fully protect yourself from rain or melting snow, look for shoes with a waterproof or water-resistant mark.
How do you know if your shoes are waterproof?
Look for labels on shoes that say the boots are "water-resistant."
Why does the inner lining of the shoe stain the socks?
The inner leather lining of footwear can stain socks and feet. Only the synthetic inner lining does not stain. Shoe leather is often dyed with natural dyes, so it can begin to colour when exposed to heat and humidity. In this case, a thin leather insole or special products that reduce staining can help, and it is also advised to wear black socks for a while. It can stain if you choose leather shoes without lining or with a natural dyed lining. This is a natural and temporary process.
Rubbing shoes: Why do shoes rub, and how do we prevent it?
Read an article about that in our Vlog.
Where can I try before I buy?
The Di Shop online store does not have a physical store, so there is no opportunity to try it on. However, Di Shop has a sale point where you can try on our products from previous seasons, which are sold there at 50% and, in some cases, even more discounts. The outlet is located in Šilalė, V. Kudirkos street 3, Lithuania, trade centre "Aretė".
How are the goods delivered?
In Lithuania, Latvia and Estonia, through the OMNIVA network of post machines. In exceptional cases, other shipping methods are also available and negotiated separately. We always ship items on the same or next business day after the item is ordered and paid for.
OMNIVA delivers goods in Lithuania within 1-3 working days. And within 3-5 working days to Latvia and Estonia. The courier service will inform you via SMS about the delivered Product to the post office of your choice.
To other countries via Lithuanian Post (LP), delivery is up to 10 working days.
How much does delivery cost?
In Lithuania - 4 euros. Latvia - 6 euros. Estonia - 8 euros. EU - 12 euros.
It should be noted that the delivery price also includes the costs of packaging and shipping administration costs, so this price is not included in the total price of the Goods and in the case of returning the Goods, it is borne by the Buyer, except in cases where the Goods were defective.
Returns and Exchanges.
We always hope that the products purchased at Di Shop will suit you perfectly and find their place in your life, but if you did not like the size, color or simply changed your mind, you can exchange or return the product within 14 days by returning it to the seller from the day of delivery of the Product/s.
For more information, read Refund Policy.
It should be noted that the delivery price also includes the costs of packaging and shipping administration, so this price is not included in the total price of the Goods and in the case of a return of the Goods, it is covered by the Buyer, but if the product is exchanged for another one, the costs of sending the new Product are borne by the Seller.